We came here to spend a gift card. The store's policy is that they will match on-line prices which saved us $16 on a training leash. There was a little money left on the card, so we bought a half pound of dog treats which put us slightly over the remaining balance. The cashier adjusted the weight so that there was a little left which she donated to charity. That's good customer service!
I have never had an aquarium and I am so glad that I was talking to Alyssa. I did not know she was the manager on duty. Such a wonderful and very knowledgeable person. Followed step by step instructions and she gave other side cliff notes. Love coming her for all of my cat needs and now my fish needs.
Called ahead the night before to make sure they had what I needed. I waste 45 minutes of my time waiting for them to open, and when I get in there, they don't have what I had asked about. I could have saved half my morning by going to the Petsmart around the corner that has the same stuff and more. And when I was checking out, the cashier complained to one of the construction workers that two people have come in "before they were open." One of those was me. So, right in front of my face; incredibly rude. I will NEVER go back to this location. The Petsmart has better selection and better hours anyway.
Super friendly staff, even after being closed for a few minutes they helped me out with my questions. Informed me of the palsrewards and even let me know of the training programs for my new puppy. My new go to pet store for sure.
Staff here were all super friendly, and they kindly checked on how much was on a gift card I'd received. I also had no idea that they have a satisfaction guarantee for all their toys and treats! (I was debating on a couple of items, and they helped reassure me with that.) This location is undergoing renovations, so stuff is a little closer together than you might usually find. However, it's all still there, so you should be covered on what you need!
Petco Animal Supplies is a US Store based in Sunset Valley, Texas. Petco Animal Supplies is located at 5601 Brodie Ln, Sunset Valley, TX 78745, USA.
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